mpengo Service Call4.14 - App Store

Run your service business better with the all-in-one service app. Manage your calls from first contact to invoicing to client history with mpengo Service Call.

Ideal if you’re in HVAC repair, Plumbing, Property Management, IT Service, Electrical, Carpentry, or any other service oriented trade.

Record a call, the problem, and the work performed while tracking all of your time, materials, and any additional charges from built in, customizable rate tables. Create your invoice and even have your customers sign-off on the work right on your iPad.

Your data is stored on your device, so you can work anywhere, online or off. You can sync your information with other iPads so you can share details with others in your company. Built-in reports help you analyze your work and your business. The data can also be exported to other programs.

Service Call integrates with mpengo Ltd.’s cloud-based Dispatch Board. From any device on any platform, your company’s dispatcher can update your iPad with Service Calls / Work Orders for Service Call.

Watch how Service Call works at http://mpengo.com/servicecallvideo.html.

All mpengo Ltd. apps are supported with free 24/7 built-in email support

mpengo Service Call Highlights:

- Replace your Work Order book, Address Book, and Price Book
- Manage all customer contact info, service details, and notes
- Review the history of previous calls and work done
- See maps to your customer’s address without leaving the app
- Standardize pricing across your service calls with rates/pricing tables
- Record material and labor charges for invoicing
- Obtain signature approval of the work done
- Receive and acknowledge customer payments made
- Email completed jobs and invoices to your customers or home office
- Synchronize your iPad with others in your company
- Import customer info and pricing data from other sources
- Export invoice register and timesheet info for other programs in spreadsheet compatible format

Work Faster, Smarter, Everywhere with mpengo Ltd.

For more information, visit us at www.mpengo.com

Visit www.mpengoreviews.com for a complete list of reviews from every country.

Version History - Corrected iOS 26 issues with button appearance 4.14 11/07/2025 - More bug fixes for iOS 26 4.13 11/04/2025 - Made handling of email attachments (Dispatch board, backup, sync) compatible with versions of iOS older than 26 4.12 10/15/2025 - Corrected a problem processing URLs that affected Dispatch Board users who upgraded to iOS 26.
- Another patch to address button appearance will follow shortly 4.11 10/07/2025 - Added Export function to Service Call Anywhere 4.10 03/21/2025 - Improved sorting of open calls by time requested
- Invoice Registry has new option to determine whether to skip calls that came as a ‘SYNC' for users with multiple techs 4.9.5 05/17/2024 - Corrected a bug that resulted in cancelled calls being replicated in the data base. This only affects enterprises using the Sync feature to share data across iPads. A new button in Settings -> Defaults allows you to remove any such cancelled calls should you have been affected by this issue 4.9 11/02/2023 - Corrected a bug found in the Open Call List sorting 4.8.1 09/20/2023 - Open Calls List has a new sort button 'NEWEST TO OLDEST' that lists calls by date in descending order
- Corrected a problem with syncing which caused some calls to be missed 4.8 08/21/2023 - Resolved issues reported on older iOS versions 4.7.5 12/21/2022 - Addressed a problem with reports not scrollable past page 1
- Minor bug fixes 4.7.2 11/16/2022 - Updates and clean up of App for iOS 16 4.7 11/10/2022 - In Service Call Basics, an option to exclude Page2 Terms & Conditions 4.6.3 04/20/2022 - In Tools, a new utility to delete old customer history 4.6.2 12/01/2021 Fixed a bug in PDF customer list 4.6.1 05/02/2021 - Added new 'Type of Call': Estimate. This is similar to Quote, but gives a disclaimer that it is an Estimate only and not a hard quote
- Invoice Register report can be based on Date Opened or Date Completed 4.6 03/08/2021 - Upgraded for iOS 14 4.5 10/31/2020 iOS 13 bug fixes 4.4.1 12/29/2019 Updated for correct operation in Dark Mode 4.4 11/20/2019 Corrected problem with button visibility in pre-iOS 13 devices 4.3.7 10/31/2019 - Corrected button visibility in Dark Mode 4.3.6 10/11/2019 - Fixed minor issues from iOS 13 4.3.5 10/01/2019 - Corrected an issue with accessing Maps
- Support for new device types 4.3.4 09/13/2019 Open Call List now shows all open calls regardless of date. 4.3.3 05/18/2019 fix to resolve integration issue with Google Maps app installed on same device 4.3.2 04/27/2019